Ivy, the AI superstar!

Meet Ivy, our AI robot and the newest addition to the Rachel’s Custom Sewing team! Ivy is the voice behind our phone lines, taking messages and answering questions so we can focus on what we do best—sewing and providing top-notch service to our clients.

With her charming British accent and unwavering dedication, Ivy ensures that every caller feels heard and supported. She’s available 24/7, never needs a break, and is always ready to transfer you to a team member if needed or answer common questions with ease.

In a world where robots are often seen as competition, Ivy is a game-changer for our small business. By saving us hours on the phone, she allows us to dedicate more time to the face-to-face roles and detailed sewing work that truly set RCS apart.

We’re grateful to have Ivy as part of the RCS family, helping us serve our customers better while keeping our workflow efficient. Don’t hesitate to give her a call—she’s always here to help!