Our Seamstresses

Rachel O’Neill @rachelscustomsewing

Owner, Boss Lady and Seamstress

Sewing and constantly finding new techniques and rabbit holes is my forte. I can’t stay still or just do the same thing day after day. So, I hire people to do the slow, steady and repeatable and that frees me to research, learn, have more ideas, connect with people and do the fittings.

I believe in going the extra mile and making sure everything is perfect, yet balancing this with some things can be done the quick way, it’s all about what matters!
All along the way I try to ascertain what the customer values, and what you need and want for your look and how it will make you feel.

Read More

Helen Grace

Head Seamstress

Meet Helen, the heartbeat of Rachel's Custom Sewing! From her roots in Victoria’s wool industry to mastering bridal and formal alterations, she’s all about that slow stitching and gorgeous lace appliqués. When she’s not at RCS, you might find her crafting cute fabric teapots and felt cakes in her charming old church home. Swing by and say hi next time you’re in the area!

Read More

Gabriella Anderson

Fitting Specialist

Meet Gabriella, our amazing fitting specialist at Rachel’s Custom Sewing! With years of sewing experience and a passion for perfection, she helps clients discover their vision, matches veils to dresses and personalities, and creates a welcoming and detailed fitting experience. When she’s not at RCS, you’ll find her crocheting, chasing her little one, or rocking her favorite Kitten D’Amour outfits. We’re so lucky to have her on the team!

Read More

Josie Akpandu

Virtual Assistant

Meet Josie, our amazing virtual assistant at Rachel’s Custom Sewing! With four years of experience and a passion for fashion, she keeps us organized, sends out all the booking texts, connects with customers and photographers on Instagram, and ensures everything runs seamlessly. Josie loves working with the kind and creative RCS team, where she supports the business behind the scenes to help deliver the dedicated customer service and caring, customized craftsmanship that sets us apart. We’re so lucky to have her!

Read More

Pauline Val @socialswithpauline

Content Designer

Meet Pauline, the creative genius behind our stunning digital designs! From Canva templates to beautifully crafted websites, she brings ideas to life with artistry and purpose. When she’s not designing, Pauline loves exploring new tools and sipping on coffee for a dose of inspiration. Her designs help us connect with you in meaningful ways.

Read More

Ivy

AI superstar

Ivy is our incredible virtual team member who answers calls, takes messages, and helps with questions—so we can focus on what we do best: sewing and providing personalized service to you! With her charming British accent and 24/7 availability, Ivy keeps things running smoothly, ensuring every caller feels heard and supported.

Read More

Mia

Inventory Manager

Fresh out of high school and taking a gap year to explore her passion for fashion (and so much more), Mia brings creativity, attention to detail, and an incredible work ethic to our studio. While some might prefer flipping burgers, Mia traded fast food for fabric, finding her happy place sorting threads and diving into the world of tailoring.

Read More