Our Seamstresses

Learn About Our Team

  • Rachel O’Neill @rachelscustomsewing

    Owner, Boss Lady and Seamstress

    Sewing and constantly finding new techniques and rabbit holes is my forte. I can’t stay still or just do the same thing day after day. So, I hire people to do the slow, steady and repeatable and that frees me to research, learn, have more ideas, connect with people and do the fittings.

    I believe in going the extra mile and making sure everything is perfect, yet balancing this with some things can be done the quick way, it’s all about what matters!
    All along the way I try to ascertain what the customer values, and what you need and want for your look and how it will make you feel.

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  • Helen Grace

    Head Seamstress

    Meet Helen, the heartbeat of Rachel's Custom Sewing! From her roots in Victoria’s wool industry to mastering bridal and formal alterations, she’s all about that slow stitching and gorgeous lace appliqués. When she’s not at RCS, you might find her crafting cute fabric teapots and felt cakes in her charming old church home. Swing by and say hi next time you’re in the area!

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  • Gabriella Anderson

    Fitting Specialist

    Meet Gabriella, our amazing fitting specialist at Rachel’s Custom Sewing! With years of sewing experience and a passion for perfection, she helps clients discover their vision, matches veils to dresses and personalities, and creates a welcoming and detailed fitting experience. When she’s not at RCS, you’ll find her crocheting, chasing her little one, or rocking her favorite Kitten D’Amour outfits. We’re so lucky to have her on the team!

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  • Josie Akpandu

    Virtual Assistant

    Meet Josie, our amazing virtual assistant at Rachel’s Custom Sewing! With four years of experience and a passion for fashion, she keeps us organized, sends out all the booking texts, connects with customers and photographers on Instagram, and ensures everything runs seamlessly. Josie loves working with the kind and creative RCS team, where she supports the business behind the scenes to help deliver the dedicated customer service and caring, customized craftsmanship that sets us apart. We’re so lucky to have her!

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  • Pauline Val @socialswithpauline

    Content Designer

    Meet Pauline, the creative genius behind our stunning digital designs! From Canva templates to beautifully crafted websites, she brings ideas to life with artistry and purpose. When she’s not designing, Pauline loves exploring new tools and sipping on coffee for a dose of inspiration. Her designs help us connect with you in meaningful ways.

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  • Peggy the Pegasus

    An industrial cover stitch machine that whirs and cranks so perfectly to stitch our knit hems.

  • Brother

    Our domestic machine to do mending and other little bits with.

  • Janome

    This is technically a domestic machine but set into a wide table. It’s able to pretty much everything except rolled hems